Website and enquiry terms
These terms apply to the website at blackpoolhearingtests.co.uk and to any enquiry you send through its form. The site is published by Blackpool hearing tests. Reading the pages or using the form means you are content with what follows; if you are not, please leave the form alone.
What happens here, and what doesn't
Two things go on. The pages explain hearing tests in ordinary language — why people have one, what is involved, and what the results tend to lead to — and the form hands your details to a single specialist firm covering the area you are in. The work itself belongs to someone else: Hearing tests We are not that firm. We do not test anyone's hearing, we fit nothing, and we carry out no part of the appointment ourselves.
Ownership of the content
Reading costs nothing, and printing a page to take along to an appointment or to show a relative is perfectly welcome. The words, the pictures, the design and the code behind them belong to Blackpool hearing tests or to whoever licensed them to us. What is not on offer is republishing our material, copying it into another website or document for the public, loading these pages inside a frame of your own, scraping them by machine, or using any of it to mislead people.
Why nothing here is advice about your hearing
Everything published on this site is general reading. It is not a hearing assessment, not a report, and not advice about one particular person's ears, and it cannot take account of your history, your symptoms or anything a clinician would want to know. Please do not treat it as a substitute for being seen and tested in person, which is a matter for the specialist: Hearing tests
The enquiry form
Sending the form costs you nothing and puts no contract in place between you and us, because we are not selling you anything. What then happens to your details is this: Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any appointment, quotation or work that follows is agreed between you and the specialist, on their terms rather than ours. On the money side: The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You remain entirely free to approach other providers and gather as many other quotes as you wish.
Who answers for the appointment and anything that follows
The firm that gets in touch stands behind its own conduct: the test it carries out, the advice it gives, any price it quotes, any work it does and any guarantee that comes with it. If something falls short, take it up with them first, since they are the ones able to put it right. We would also like to know, because it tells us something about who we are passing enquiries to.
Errors and availability
We take trouble over what goes on these pages and we would rather the site were reachable whenever you want it, but we promise neither accuracy nor uptime. Information dates, mistakes get through, and we may edit, move or take down any part of the site without saying so in advance.
The boundary of our responsibility
Publishing pages and passing an enquiry along is the whole of our part in this, and our liability is limited to match, as far as the law allows. We are not answerable for what a specialist does or fails to do, nor for lost time, lost money or other indirect loss following from your use of the site. Nothing here touches our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not let us limit. Your statutory rights stand whatever this page says: If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.
Websites we point to
Now and then a page links outward, perhaps to a professional body, an NHS page or a manufacturer. Those sites are run by other people, we have no hand in what appears on them, and a link from here is not an endorsement of anyone or anything.
If we rewrite these terms
These terms may be revised. Whichever version is showing on this page at the moment you use the site is the one that applies to that visit. A later change does not reach back to an enquiry you have already sent; that was covered by the terms in place when you sent it.
Which law applies
These terms, and any dispute about them or about the site, are governed by the law of the place where we are established, and the courts of that place are the ones to decide it. If you are a consumer, you keep the right to bring a claim in the courts of the country where you live.
Saying something to us
Questions about these terms, a page that reads wrongly, or dissatisfaction with how an enquiry was handled should all come to us through the contact page, and we will answer. Where the complaint is about personal information: If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.